Make a Claim

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Our Insurance policies allow a allocation for temporary or emergency repairs which you can use to secure your property in the event of a claim. This is fine up to $500 without approval however this will only be reimbursed should the claim be accepted by the insurer and the standard excesses do apply.

TIPS FOR SMOOTH CLAIMS HANDLING

All losses must be reported to the Police for any Loss, Theft or Malicious Damage claim
Always get your Quotes approved from your insurer BEFORE proceeding.
Original purchase receipts are to be provided (if available this will assist in a speedy claim settlement)
Fill out the appropriate claim form
Fax all forms and supporting documents to (08) 6389 4242 or email info@elliottinsurance.com.au

Motor Vehicle

If the incident has involved another vehicle be sure to get the following:

  1. The Third Parties Name
  2. The Third Parties Make and Model and Rego of vehicle
  3. The Third Parties Drivers Licence Number. Mobile/ Phone Number and Address
  4. The Third Parties Insurer (if possible)
  5. If it’s a commercial vehicle get their Employers Details
  6. Any Witnesses Contact Details

You are allowed to have the vehicle towed to your preferred repairer under our policy.

TIPS FOR SWIFT CLAIM PROCESSING
  • Fill out our claim form on line or contact the insurer directly
  • In case of theft or major accident report the loss to the Police
  • Select your preferred repairer and obtain a quotation
  • Keep the insurer informed of what you expect or require at all times

For WA Clients Only: VIP Service through Nova Smash Repairs

In the event of an accident you want piece of mind that your repairs will be carried out quickly but also you want to make sure that the job is of high quality. The experts at Nova Smash Repairs have been looking after our clients for a number of years and as an exclusive offer for our clients they offer the following:

    • Free Late model Loan cars
    • Free Pick up and delivery
    • Free Vehicle Towing service
    • Free detail and clean

To arrange your repairs at Nova Smash Repairs or call 1800 063 921 and don’t forget to mention Elliott Insurance Brokers for your extra special benefits.

Business (Fire, Burglary, Plate Glass, Other Property)

Our Insurance policies allow a allocation for temporary or emergency repairs which you can use to secure your property in the event of a claim. This is fine up to $500 without approval however this will only be reimbursed should the claim be accepted by the insurer and the standard excesses do apply.

TIPS FOR SWIFT CLAIM PROCESSING
    • In case of loss, theft or malicious damage report to the Police
  • Get a quotation for the replacement or repair of damage
  • Original purchase receipts to be provided (if available, will assist the process)
  • Fill out the claim form from our website
  • Fax form and supporting documents to (08) 9325 4244 or email to info@elliottinsurance.com.au

Public or Products Liability Claim

Public Liability claims are something that you do not go through very often but they can be confusing or complicated when you do. Please never hesitate to call us if you are unsure of anything throughout the claims process.

Lodging your claim is easy, just simply download the claim form below, complete and sent to our office via fax (08) 9325 4244 or email to info@elliottinsurance.com.au

TIPS FOR SWIFT CLAIM PROCESSING
    • In case of loss, theft or malicious damage report to the Police
  • Get a quotation for the replacement or repair of damage
  • Original purchase receipts to be provided (if available, will assist the process)
  • Fill out the claim form from our website
  • Fax form and supporting documents to (08) 9325 4244 or email to info@elliottinsurance.com.au

Workers' Compensation Claim

For serious injuries please call the CGU claims Team immediately on . Before calling, please have the following information ready:

    • Your company details
  • Your Policy number
  • Workers name, address and date of birth
  • The treating doctors name
  • Details of the accident or incident
IMPORTANT INFORMATION FROM WORKCOVER

The form required for making a claim for workers’ compensation is Workers’ Compensation Claim Form 2B (REG 6AA). For work related injuries, an employer or injured worker may download the form at the bottom of this page which is to be completed by both the injured worker and the employer where indicated.

INJURED WORKERS

The more information you provide, the faster claim can be progressed. When completing this form please print clearly and answer all questions.
Attach your first medical certificate and any other relevant documents and give the form to your employer as soon as possible after the incident. Keep a copy of the information attached to the completed form for future reference.

EMPLOYERS

On receipt of the completed claim form from the injured worker, complete the employer section and forward to your insurer within 3 days, with the first medical certificate and any other attached documents.

Ensure the injured worker retains a copy of the first two pages which contain important information about the claims process and entitlements.
If the first medical certificate indicates the injured workers will be unable to work or perform normal duties for more than 3 days, complete the medical practitioner section attached to the claim form and forward to the treating medical practitioner concerned.

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